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Why should I choose Highlands Reserve?
Our villa is new and fully refurbished in 2005 and the resort is fast becoming the no. 1 choice in self catering accommodation in the Orlando area because it boasts unrivalled facilities, a fantastic location and has been furnished to the highest luxury standards.

Is there shopping nearby?
Within a 2 mile radius of you will find the following:

  • Splendid China

  • Chinese Restaurant & Take Away

  • Japanese Restaurant & Take Away

  • TGI Friday’s

  • Outback Steakhouse (great steaks)
    o Subway (offer sandwiches)
    o Dairy Queen (fabulous ice cream)
    o Chemist
    o Bank (Sun Trust bank with ATM – Visa & Cirrus withdrawals accepted)
    o Hair salon and tanning centre
    o 24 hr supermarket
    o Camera and Electrical shop
    o CD & music shop
    o Photograph developing
    o Off License
    o Tourist Information

 

How close are the holiday homes to Disney World?
The resort is less than 15 minutes from Disney World!!

 

Is there an additional charge for electricity?
No, electricity is included in the rental fee.

 

Is there air conditioning and heat?
Yes, air conditioning and heat is available in the villa. The villa contains a folder with details of how to turn on the air conditioning.

Is there a shop at the resort?
Yes, the shop is located in the golf course. It sells snacks and drinks.

Is bed linen supplied?
Bed linen and towels are provided, you will need to bring your own pool towels.

Is the villa cleaned daily?
No, the property is cleaned before you arrive and after your departure. You can request mid-stay cleans at an additional charge. An additional clean can be requested, the fees is $ 70.

How much does pool heat cost?
As a general guide, pool heating is recommended between October and April. The charge for pool heating is $115 per week or $35 per day (4 day minimum). It takes between 12 – 24 hours to heat the pool, therefore we advise that you request pool heating when booking your accommodation.

Are there safety features in the villa?
The villa has an alarm on the pool doors for children’s safety, a fire extinguisher is supplied and there is also interior security lighting in case of an emergency.

Where do I go for assistance when I am on holiday?
Our management company in Orlando is Orlando Management Services”, keys are collected on arrival and deposited back to their office on departure. Or they can be left for you in at the lock box at the villa. The staff at OMS will be happy to assist you at any time during your holiday at Highlands Reserve.